Privacy Policy

The protection of your data is our highest priority. We would therefore like to inform you about the following in connection with the processing of your personal data on www.textshine.com and through our other products and services:

1. General

1.1. The data controller is Kinesis Publishing GmbH (“We”), registered under FN 607832x at the Commercial Court of Vienna. Kinesis Publishing GmbH offers a fully automatic proofreading service based on artificial intelligence (“our products/services”). With regard to data security, we take the appropriate technical and organizational measures to ensure that your data is secure with us.

1.2. We process your personal data in accordance with the current provisions of Regulation (EU) 2016/679 (“GDPR”) and Austrian data protection law. The following privacy policy informs you about how, to what extent and for what purpose your data is processed. We also inform you here about the type and duration of storage and about your rights with regard to your personal data. Personal data is data or information that relates to an identified or identifiable natural person. We process your data according to the principles of lawfulness, good faith, transparency, accuracy, purpose limitation, data minimization, storage limitation, integrity and confidentiality.

1.3. Please read this privacy policy carefully. For questions or further information, you can contact us at any time. You can find our contact details under point 9.

1.4. This privacy policy only refers to our services and our website www.textshine.com (hereinafter the “Website”). In the event that you are redirected to other sites via links on our pages, we ask you to inform yourself there about the respective handling of your data.

1.5. Data can be provided to us by you in several ways, including in particular by visiting our website, filling out contact forms in the course of contract negotiations or - with your consent - by passing it on to us by our contractual partners.

1.6. We process your personal data, which may fall into the following data categories, among others:

• Name/Company,
• Business address and other address data,
• Contact details (email address, etc.)
• Order data and contract data, usage and payment behavior
• VAT number,
• Customer service inquiries

Depending on the use case (website, contract conclusion), the extent of data processing may vary.

1.7. For the use of our services and products, the texts submitted for correction are also processed. The texts are processed exclusively for the purpose of carrying out the correction and are deleted immediately after processing. In particular, they are not used for training our system.

2. Purpose of Data Processing

2.1. We process the personal data you voluntarily provide on the legal basis of Art 6 Para 1 lit a GDPR (consent) and Art 6 Para 1 lit b GDPR (contract fulfillment) and for the following purposes:

• Planning, preparation and implementation of our services, for information about our service offering
• Preparation, conclusion, fulfillment or termination of a contract
• Information about our services on our website, in particular the current service offering as a result of contact with us by interested parties
• Purposes of advertising, marketing and direct marketing
• Processing your inquiries or support in using our services or our website
• Information to third-party service providers in the implementation of our services
• Data storage and processing for internal statistical purposes
• To fulfill tax and legal obligations or for accounting purposes or debt collection purposes, or to carry out official orders, all this also in accordance with Art 6 Para 1 lit c GDPR (legal obligation) or Art 6 Para 1 lit f GDPR (processing is necessary to protect our legitimate interests).
• Or if data processing is otherwise necessary for the purposes of our legitimate interests or those of a third party.

3. Data Storage and Data Security

3.1. For the purpose of easier registration and later contract processing, we store cookies. In addition, IP addresses of the form sender are stored for verification purposes.

The data you provide is necessary for contract fulfillment or for the implementation of pre-contractual measures, as we cannot conclude a contract with you without it. Data is not transmitted to third parties, with the exception of transmission for legal or official obligations, such as to our tax advisor to fulfill our tax obligations.

3.2. In the event of a contract conclusion, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). Data processing is based on the legal provisions of § 96 Para 3 TKG and Art 6 Para 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR. After the deadline expires, your data will either be anonymized or deleted.

3.3. If you contact us via the form on our website or by email, your data provided (name, contact details, personal text, etc.) will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on your data to third parties without your consent.

3.4. For other purposes (advertising, debt collection, contract fulfillment after termination of your contract, other contact), your data will be stored by us for a period of three years or at least as long as is necessary to achieve our purposes or to fulfill our legal obligations.

3.5. We have taken necessary technical and organizational measures to ensure the security of data processing and to process personal data in such a way that they are protected from access by unauthorized third parties. Our IT infrastructure meets current security requirements and is regularly reviewed.

4. Cookies

4.1. Our website uses so-called cookies to optimize our website. These are small text files that are stored on your device. Cookies are harmless. Some of them are deleted after closing the browser, while others remain stored on your device until you decide to delete them. These enable us to recognize your browser on your next visit. They also store settings that may be necessary for the complete functioning of the site when you visit our website again.

4.2. For this purpose, your permission is obtained when you first visit our website, whereby such a cookie is consequently stored in your browser upon your consent.

4.3. You can block the storage of cookies by activating the “Block cookies” setting in your browser settings. We inform you that disabling cookies may restrict the functionality of our website.

5. Web Analytics

5.1. Our website uses software solutions to optimize our online services. Data collected in the context of using this software includes, for example, link clicks or button clicks as well as anonymous connection data.

5.2. We collect this data to analyze visitor numbers, various areas of our website (especially about our service offering) as well as places of origin of users and target group-appropriate adjustments. The collection of this data is done to ensure the stability and reliability of the IT systems used.

5.3. We use Plausible Analytics, an EU-based, “privacy friendly” alternative to Google Analytics that works completely without cookies.

6. Web Fonts and Webmaster

6.1. Our website may use Google Web Fonts. These fonts are provided free of charge by Google, Inc. You don’t have to do anything to use them - the fonts are simply obtained from the Google domains fonts.gstatic.com and fonts.googleapis.com. Using Google Web Fonts makes it easier for us to maintain access (and its speed) and the quality of our website. Data processing for this takes place partly in the USA, where your data (request for the required CSS files) is stored for one day. With your consent, we only use Google Web Fonts to the extent that this is justified by our legitimate interests within the meaning of the GDPR. Google Webmaster (Search Console) may also be used on our website.

6.2. Google Ireland Ltd. with the business address Gordon House, Barrow Street, Dublin 4, Ireland is responsible for this in the European area. For more information on Google’s Privacy Policy, we may refer you to the following link: https://policies.google.com/privacy?hl=en

7. Processors and Third Parties

7.1. When initiating, concluding or fulfilling your contract, your personal data may also be passed on to others (“processors” within the meaning of Art 28 GDPR) and processed by them if necessary. Personal data is only passed on if this is necessary to successfully process the initiation, conclusion or fulfillment of your contract. This necessary transfer also only takes place to the necessary extent.

7.2. By accepting this privacy policy, you also agree that necessary transfer by us to processors can take place for the successful processing of initiation, conclusion or fulfillment of your contract.

7.3. For our processors, as for us, it is a priority that appropriate technical and organizational measures are carried out in such a way that processing is in accordance with the requirements of the GDPR and ensures the protection of your rights.

7.4. Our processors may belong to the following categories:

• Cloud service providers
• Payment service providers
• Companies that initiate or conclude your contract with us on our behalf
• Companies that provide other services for us and handle your concerns
• Providers of communication services, in particular electronic communication services
• IT system administrators
• Providers of specialized consulting services (e.g. legal advisors, tax advisors) as well as authorities to the necessary legal extent, including law enforcement and debt collection

8. Your Rights

In connection with the processing of your data, you have the following rights:

8.1. Information (Art 12 to 14 GDPR) and Access (Art 15 GDPR)

You have the right to receive information from us about the processing of your data. In particular, you have the right to information about the personal information we process about you.

8.2. Rectification (Art 16 GDPR), Erasure / Right to be Forgotten (Art 17 GDPR) and Restriction (Art 18 GDPR)

You have the right to request the correction or updating of your data from us. As far as legally provided, you also have the right to request the completion or deletion of your data as well as the restriction of its processing. Excluded from this are data whose storage is necessary to fulfill our legal obligations, in particular for accounting purposes and fulfillment of our retention obligation.

8.3. Notification Obligation in Connection with Erasure and Restriction (Art 19 GDPR)

You have the right to be informed by us about the recipients of your personal data and that we notify them of any rectification or erasure or restriction of processing to the reasonable extent.

8.4. Data Portability (Art 20 GDPR)

You have the right to receive data that you have provided to us in a structured, machine-readable and common format.

8.5. Right to Object (Art 21 GDPR)

You have the right to object to data processing by us at any time. We will comply with your objection unless we can assert legally provided, compelling legitimate grounds for further processing that outweigh your rights.

8.6. Rights in Connection with Automated Decisions (Art 22 GDPR)

You have the right not to be subject to a decision based solely on automated processing, unless this is done within the existing legal requirements.

9. Contact

9.1. To exercise your rights or if you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, please contact us:

Kinesis Publishing GmbH
Ortliebgasse 25/6
1170 Vienna
Phone: +43 664 88545623
Email: support@textshine.com

Further information can be found on our website: www.textshine.com

9.2. You are also free to contact the data protection authority directly as the competent authority:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at

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